📸 IN THE NEWS.

No one loves the spotlight like we do! Here is a collection of recent media hype, podcasts and more academic papers that talk about trust, digital relationships, product design and the underlying science of influence and behavioural economics.


Australia’s AI Problem-Solvers: 10 Leaders Leveraging AI To Get Real Results

— The Australian Business Journal

AI tools that will help scale your business in 2025

— Digital Journal

Branding, data and strategic insights

— Grow Your Business Podcast with Saul Edmonds

Forming and Building Stronger Brand Relationships through Digital with Dr. Anna Harrison

— Navigating the Customer Experience Podcast with Yanique Grant

How to build brand loyalty in a digital world with Dr Anna Harrison

— Fueled By Growth Podcast with Adriana Belei

Customer retention is the Holy Grail

— Waiting for Service Podcast with Amas Tenumah

Why waste money reacquiring the same customer?

— Waiting for Service Podcast with Amas Tenumah

The secrets of designing better converting websites

— Rocketspark invitation webinar

User testing like a #boss

— Video course: Intro | Lesson 1 | Lesson 2 | Lesson 3 | Lesson 4

Building high performance product teams

— Talk at Webdirections Product 2019

Live on Sunrise TV: Gratitude is always in style

— Sunrise TV Live

Gavriella Schuster sends 10,000 thnx! to Microsoft partners at Inspire 2019

— Microsoft Inspire Opening Keynote

Do you better

— Invited Keynote at Canstar International Women’s Day 2019

Losing, and finding, your religion

— Pecha Kucha 2018

Designing the special sauce for SaaS

— CTO School Brisbane

After the PhD

— The ABC Science Show

Decisions considered harmful

— ForwardJS San Francisco

Airports. Where you go to wait

— The ABC Science Show


Building SaaS with sassss, ReactBris, July 2018

Decoding Design, BrisJS, June 2018

Designers don’t PR: Integrating Design into large, open source projects, GitHub Constellation 2018

The Silent D in IT: Creating inclusive technologies for a global audience, CITRENZ2017

Decoding Design : Because you are not “just like your users”, YOW!Connected

A Headline Bot Generated This Talk Title, and You Won’t Believe What Happened Next, WebDirections AI

7 Common UX testing mistakes and how to avoid them, WordCamp Brisbane, July 2017

Decisions Considered Harmful for product love, Localhost Deployment, June 2017

UX Magic, Microsoft Expressway, April 2017

An army of one: using cognitive bots to make writing more simple, Content Strategy Meetup, March 2017

Enterprise UX Magic, Enterprise UX Meetup, February 2017

Think Fast, Look good and Influence (for leaders), QUT 2017

Think Fast, Look good and Influence (on-camera), QUT 2016

From Scholar to Dollar, QUT, 2015, 2016, 2017

Conference MC, IASDR2015, November 2015. The theme of the conference was INTERPLAY – that sweet spot right at the intersection of science, technology, design research, commerce and arts

Business Fitness Masterclass, NICTA, 2014

Deconstructing Expected Passenger Experience in Airports, DRS2014, UmeĂĄ, Sweden, June 2014

The Future Passenger Experience: A Shift from Physical to Virtual Design, KEER2014, Linköping, Sweden, June 2014

Workshop: From Scholar to Dollar (in 15 simple steps), QUT, Brisbane, April and November 2014

Workshop: Auxiliary skills for workplace success (in 10 steps), ORACLE Labs, Brisbane, February 2014

Workshop: From Scholar to Dollar (in 15 simple steps), QUT, Brisbane, April and November 2014

Airport IT forecast: Cloudy with a chance of data, Aviation IT, London, November 2013

Experience design principles for passenger terminals, SDT, Florida, November 2013

Towards designing the passenger experience, IGNITE!, Brisbane, October 2013

A Kansei approach to passenger terminal design, IASDR, Tokyo, August 2013

Bigger is not better: A new approach to terminal design, PTE, Geneva, April 2013

Challenges in passenger terminal design: A conceptual model of passenger experience, DRS, Bangkok, July 2012

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