Immediately noticeable increase in online enquiries.
Dr Cynthia Turner · Clinical Psychologist, The Moore Centre
The Moore Centre is Dr Cynthia Turner's clinical psychology practice in Annerley, Brisbane, for OCD, anxiety, tics and Tourette Syndrome, with telehealth across Australia.
At a glance
Years of clinic locations, its own rooms and rooms in other practices, had left a digital mess: old addresses and outdated facts all over the web.
RAMMP Agent rebuilt the site, corrected every outdated fact, made it readable by AI, and kept every old link working.
A noticeable increase in enquiries through the online forms. Changes by email, live in a day or two.
The problem
What was in the way
A practice that has moved between its own rooms and rooms in other practices leaves a trail. Every old address and outdated detail stays online, and search engines and AI repeat them.
Fixing that needs someone who knows the web. Cynthia's expertise is OCD and anxiety, not websites.
I'm not a tech person. It's not where my training lies.
What we did
How RAMMP fixed it
- 01 · The Arrival / Marketing
Clean up the digital mess
Every outdated fact corrected, and the current practice made clear to search engines and AI, in 8 days.
- 02 · The First Date / Website
Build around getting in touch
The practice measures one thing: people contacting the service. The site is built around that action.
- 03
Lose nothing
All 22 old addresses redirect to their new pages, so no link or bookmark breaks.
The result
What happened next
The rebuild went live in July 2026. The increase in enquiries through the online forms was noticeable straight away.
In terms of our outcome metric of people contacting our service, it's been very effective.
Running it now
After launch
Keeping the site current takes an email.
It's very straightforward for me to send an email in to RAMMP Agent. And I think the responses to that are very quick. Usually only takes a day or two to have the changes made and live on the website.
Read the video transcript
There's been a definite, very noticeable increase in the number of online inquiries we receive through our online forms.
In terms of the ongoing management, as I said, we haven't made that many changes yet because the site is very new, but it's very easy. It's very straightforward for me to send an email in to RAMMP Agent. And I think the responses to that are very quick. Usually only takes a day or two to have the changes made and live on the website.
I would say it's very easy from my perspective. So I'm not a tech person. It's not where my training lies, and it's not where my mind sits in terms of using tech and digital marketing. And so I think RAMMP has made it very easy, very accessible, and in terms of our outcome metric of people contacting our service, it's been very effective.
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Next step
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