ChatGPT is telling them to book with me.
Dorelle Thompson · Dietitian, Wellness Nutrition Solutions
Wellness Nutrition Solutions is Dorelle Thompson's dietetics practice in Brisbane: tailored, non-diet nutrition care for gut health, blood sugar, heart health and eating behaviours.
At a glance
A dated design, and a home page that didn't say what Dorelle does. Visitors left before they found out.
Dorelle rewrote the words. RAMMP Agent rebuilt the site around them, made it readable by AI, and keeps it current.
People asking ChatGPT for a dietitian are told to book with her. Some change a referral to do it.
The problem
What was in the way
Changing the design meant going back to her designer and paying again. Changing the words meant finding the time.
And the home page wasn't doing its job. People arrived, didn't stay, and never saw what she actually does.
People would come to the site, but they wouldn't stay there very long on the homepage, so they wouldn't go through and see what I actually do.
What we did
How RAMMP fixed it
- 01 · The First Date / Website
Say what she does, on the home page
Dorelle wrote the words she wanted. RAMMP Agent built the home page around them, so a visitor knows in seconds whether she can help.
- 02 · The Arrival / Marketing
Give AI something to recommend
Each of the 11 conditions she works with has its own page, with the structured data AI reads, so an assistant can match her to the person asking.
- 03
Changes by email
She sends a change, or says yes to one the agent finds. It's done.
The result
What happened next
Ask ChatGPT for a practical dietitian who won't put you on another diet, and it names Wellness Nutrition Solutions among its Brisbane picks, described the way Dorelle describes herself: non-diet and weight-inclusive.
Her patients notice. Some arrive with a referral to someone else, and switch.
Even when they've had a referral to another dietitian, they have changed that referral and come to see me because of what they found when they search with ChatGPT rather than with Google.

Running it now
After launch
Dorelle doesn't manage a website. She runs her practice.
So the idea is I send any changes through, or if it tells me things that need to be changed, then I can just say, ‘Yes, go ahead and change them.’
Read the video transcript
Well, the reason was because the design had got a bit outdated, and I wanted to change the pages, so I would've had to go back to that designer and pay again to get it all designed. Or I could go and try RAMMP to do the designing and see how that would work. So it was really just I needed to update designing and stuff, and I didn't want to spend a lot of time trying to do that. So I updated all the words that I wanted, and then Anna used her RAMMP bot too, or her RAMMP agent, whatever she's using, to change it to a Lovable webpage, because the idea was that whenever I want to change designs or do things, I can just send it to them and they can do it. So it should be quicker and easier, supposedly. Yeah.
Because people would come to the site, but they wouldn't stay there very long on the homepage, so they wouldn't go through and see what I actually do. So my thinking was that it's not telling them on the homepage what I do. Sometimes they would click in and they would stay there longer, but not, yeah.
So the idea is I send any changes through to Anna, or if it tells me things that need to be changed, then I can just say, "Yes, go ahead and change them." So that means it's going to save me time and having to manage it, I won't have to manage that. I can just do my work and my other things that I need to do. So it makes a lot of time if you've got to go through and rewrite your website and do all that sort of stuff yourself. So it's saving my time, and so far it's showing a good result.
Yeah. They're searching for their services, and the ChatGPT is coming back and telling them to book with me. So even when they've had a referral to another dietician, they have changed that referral and come to see me because of what they found when they search with ChatGPT rather than with Google.
The program. So like a lot of businesses, we don't have time to go and play around with webpages, learn that stuff because you've already got too many other things to do as a small business. So if somebody can take that away from you and have it work properly and bring clients in for you, that's what you want. You don't really want to be playing around with spending time and effort. And I know myself, I've gone and have designed a few different times. You've had to go and re-change it, re-change it.
And I know from other people who have websites, it's always a pain to have to go and do things all the time. Yeah. So I guess with the agent, if you can just send them things or it's already finding things that need to, because over time everything changes, so you've always got to keep updating stuff.
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